Revision date: January 15, 2024
Effective date: January 15, 2024

AR Tangram (hereinafter referred to as "we") attaches great importance to protecting the personal information and privacy of users ("you"). We are fully aware of the importance of personal information to you and will take appropriate security measures to protect your personal information in accordance with laws and regulations and mature security standards in the industry. Through this privacy policy, we hope to clearly introduce to you how we handle your personal information when using our products/services and how we protect this information.

[Special Tips] Please read carefully and fully understand this Privacy Policy and make corresponding choices before using the products/services we provide. Once you use or continue to use our products/services, it means that you agree that we will process your relevant information in accordance with this Privacy Policy. If you are a minor under the age of 18 (especially children under the age of 14), before using our products/services, you should read this policy under the supervision and guidance of your guardian, and use our products or services and provide us with your personal information after obtaining your guardian's consent to this policy. If you are the guardian of a minor (especially a child under the age of 14), please read carefully and carefully choose whether to agree to this policy. If you have any questions about the minors under your guardianship (especially children under the age of 14) using our products or services and providing us with personal information, please contact us through the contact information published in this policy.

This Privacy Policy applies only to your personal information collected by us, and the services and functions provided to you. It does not apply to any third party's collection of your personal information, any third party's services or any third party's information usage rules.

Related terms and definitions

1. AR Tangram: refers to Guangzhou Normal University Culture Development Co., Ltd.

2. Personal information: refers to all kinds of information related to an identified or identifiable natural person recorded electronically or otherwise, excluding information that has been anonymized.

3. Sensitive personal information: personal information that, once leaked or illegally used, may easily cause infringement on the personal dignity of a natural person or endanger the personal or property safety, including information such as biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts, and personal information of minors under the age of fourteen.

4. Anonymization: refers to the process of technically processing personal information so that the subject of personal information cannot be identified and the processed information cannot be restored. Information obtained after anonymization does not constitute personal information.

5. Automated decision-making: refers to the activities of automatically analyzing and evaluating an individual’s behavioral habits, interests and hobbies, or economic, health, credit status, etc. through computer programs and making decisions.

1. Information We Collect and Use

1. Register and log in to our account

When you register or log in to our products and related services, you can create an account using your mobile phone number. We will verify your identity by sending a text message verification code, and you can complete the relevant network identity information (nickname, password, mobile phone number). This information is collected to help you complete the registration. You can also choose to fill in your gender, birthday and introduction information to complete your personal information according to your needs.

2. Normal operation of the product

When you use our related services, in order to ensure the normal operation of the software and services, as well as the normal use of the third-party payment sharing function, we will collect the following data:

2.1. Hardware model, operating system version number, software version number, network access method and type, operation log information (error information). Collecting this information will help us understand the problems you encounter during use and optimize our products.

2.2. Wake-up lock: When the user uses the product to play audio, the wake-up lock permission will be requested. This permission is used to prevent the audio from sleeping. If you refuse to authorize this permission, you can still continue to use the product normally.

2.3. Change WLAN status, change WLAN multicast status: When we start the app for the first time, we will obtain the permission to change WLAN status and change WLAN multicast status. This permission is used to allow the setting of WLAN multicast status, so as to find the TV WLAN, pair with the TV, and maintain the connection. If you refuse to authorize this permission, you can still continue to use the product normally.

2.4. Collect IMEI, IMSI, device MAC address, SUPI, SUCI, software installation list, location, contacts, call logs, calendar, text messages, local phone number, pictures, audio and video, etc. for the purpose of fulfilling the obligation to maintain network security and improving the security of using services.

2.5. Read AndroidID to identify device type and camera model

2.6. Tangram needs to obtain your camera access permission to realize the AR Tangram recognition function!

3. Optimize product, service and user safety

To help us better understand your usage and solve problems you encounter with the product, we may record network log information, as well as the frequency of using the software and related services, crash data, overall installation, usage, performance data and other information.

4. Exceptions to Authorization

In accordance with relevant laws, regulations and national standards, we may collect and use your personal information without your authorization or consent in the following circumstances:

4.1. Directly related to national interests such as national security and national defense security; directly related to major public interests such as public safety, public health, and public awareness;

4.2. Directly related to criminal investigation, prosecution, trial and execution of judgment;

4.3. The personal information collected is disclosed to the public by you on your own initiative;

4.4. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;

4.5. Necessary for entering into and performing a contract at your request;

4.6. Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;

4.7. It is necessary to respond to public health emergencies or to protect the life, health and property safety of natural persons in emergency situations;

4.8. Other circumstances stipulated by laws and regulations.

II. How we share and disclose your personal information

1. Sharing

We will not share your personal information with any company, organization or individual except in the following circumstances:

1.1. Sharing with your explicit authorization or consent. We will share your personal information with other parties after obtaining your explicit authorization or consent.

1.2. Sharing under legal circumstances. We may share your personal information with others in accordance with laws and regulations, or the requirements of administrative or judicial authorities.

1.3. Sharing in the event of merger, acquisition or bankruptcy liquidation. If personal information is transferred, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company or organization to re-ask your authorization and consent.

1.5. Sharing with Authorized Partners. In order to analyze the use of our products or services, improve the user experience, and enable you to receive information, push ads, make payments, log in, share information and other service functions, we will embed third-party SDKs in our applications.

1.5.1. The following are third-party SDKs that we are using in the AR Tangram App. The SDK code contains multiple permissions, but we only allow the SDK to read device ID permissions, use network access permissions, view WLAN connections, switch network connections, read and write external storage cards, read phone status and identity, retrieve running applications, and read installed application lists. We will carefully evaluate and monitor the security capabilities of authorized partners and require them to comply with the provisions of the cooperation agreement to protect the security of your personal information.

1.5.2. In addition, third parties will also collect your device version, system version, generation ID, phone model, phone name, iccid, bssid, MAC address, IMSI, IMEI, GUID, IDFA, MEID. We will allow third-party SDKs to collect your personal information after you agree to this privacy policy.

1.5.3. Please be fully aware that if you use such services provided by third parties in AR Tangram, you will agree to their direct collection and processing of your personal information. The aforementioned third parties' collection and processing of personal information shall comply with their own personal information protection policies. In order to maximize the security of your information, we recommend that you review their privacy policies before using any third-party SDK services.

1.5.4. The permission codes (not usage permissions) and information contained in the SDK are as follows:

1) The permission codes included in "Alipay" are as follows: network access rights, view WLAN connections, read phone status and identity, and retrieve running applications;

Purpose of collecting information: for purchase payment

Information sharing subject: Alibaba Group Holding Limited

Information collected: device version, system version, generation ID, phone model, phone name, iccid, bssid, MAC address, IMSI, IMEI

2) The permission codes included in the “WeChat Open Platform” are as follows: network access rights, read external storage card, write external storage card;

Purpose of collecting information: for purchase payment

Information sharing entity: Tencent Holdings Limited

Information collected: device version, system version, generation ID, phone model, phone name, iccid, bssid, MAC address, IMSI, IMEI

3) The permission codes included in the "Telecom SDK" are as follows: network access rights, detect network status, detect WLAN status, change network status, change WLAN status, read mobile phone status and identity;

Purpose of collecting information: One-click login based on mobile phone number

Information sharing entity: Century Dragon Information Network Co., Ltd.

Information collected: operating system type (Android/iOS), operating system version number, device brand, device model, current user connection network type (WiFi, cellular data), bundleId (iOS only), local IP address

4) The permission codes included in the "Mobile SDK" are as follows: network access permission, detect network status, detect WLAN status, change network status, change WLAN status, read phone status and identity;

Purpose of collecting information: One-click login based on mobile phone number

Information sharing entity: China Mobile Internet Co., Ltd.

Information collected: network type, network standard, device type, system, IMSI (Android only), IDFV (iOS only)

5) The permission codes included in the "China Unicom SDK" are as follows: network access rights, detect network status, detect WLAN status, change network status, change WLAN status, read mobile phone status and identity;

Purpose of collecting information: One-click login based on mobile phone number

Information sharing subject: China Unicom Beijing Branch/Xiaowo Technology Co., Ltd.

Information collected: operating system version, phone model, device ID, public IP, private IP

2. Public Disclosure

We may only disclose your personal information in the following circumstances and only if we take security measures that meet industry standards:

2.1. Disclose your designated personal information in accordance with your needs and in the manner you explicitly consent to.

2.2. In the event that we must provide your personal information in accordance with the requirements of laws and regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the requested type of personal information and disclosure method. Subject to compliance with laws and regulations, when we receive a request to disclose the above information, we will require the production of corresponding legal documents, such as a subpoena or investigation letter.

3. Personal Information Security Protection

1. To improve the security of your use of the services we provide, we have continuously improved the security capabilities of the software installed on your device through technical means to prevent the leakage of your personal information. We have established a special management system, process and organization to ensure the security of information. We will do our best to protect your personal information, and we also ask you to understand that no security measures can be impeccable.

2. We strive to provide protection for the information security of users to prevent information leakage, loss, improper use, unauthorized access and disclosure, etc. We use multi-faceted security protection measures to ensure that the protection of users' personal information is at a reasonable level of security, including technical protection measures, management system control, security system protection and many other aspects. At the same time, we adopt industry-leading technical protection measures. The technical means we use include but are not limited to firewalls, encryption (such as SSL), de-identification or anonymization processing, access control measures, etc. In addition, we will continue to strengthen the security capabilities of the software installed on your device. For example, we will complete some information encryption work locally on your device to consolidate secure transmission; we will understand the application information installed on your device and the running process information to prevent viruses, Trojans and other malicious programs.

3. After the unfortunate occurrence of a personal information security incident, we will immediately set up a special emergency response team and initiate an emergency response plan to prevent the security incident from expanding, and inform you promptly in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your suggestions for self-prevention and risk reduction, and your remedial measures. We will promptly inform you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective means to issue an announcement. At the same time, we will also proactively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

IV. Storage location and duration of information

1. Where the information is stored

We abide by the provisions of laws and regulations and store user personal information collected within the territory of the People's Republic of China ....

We do not currently transfer or store your personal information across borders. If such transfer or storage is necessary in the future, we will inform you of the purpose, recipient, security measures and security risks of the information being transferred abroad, and obtain your consent.

2. Duration of storage of information

2.1. We only retain the user's personal information for the period of time required by law to achieve the purpose. For example: mobile phone number - if you need to use AR Tangram product services, we need to keep your mobile phone number to ensure that you can use the service normally. When you cancel your AR Tangram account, we will delete your information.

2.2. However, in the following circumstances, we may change the storage period of personal information in order to comply with legal requirements:

(1) To comply with applicable laws, regulations and other relevant provisions;

(2) To comply with a court judgment, ruling or other legal procedure;

(3) To comply with the requirements of relevant government agencies or legally authorized organizations;

(4) Where it is directly related to major public interests such as public safety, public health, and public knowledge, and there is reason to believe that it is necessary to comply with relevant laws and regulations;

(5) Purposes that are reasonably necessary to implement relevant service agreements or this Policy, safeguard the public interest, and protect the personal and property safety or other legitimate rights and interests of our customers, our company, other users or employees;

(6) When this product or service ceases to operate, we will notify users through push notifications, announcements, etc., and delete or anonymize the collected personal information within a reasonable period of time.

V. Protection of Minors’ Personal Information

1. We attach great importance to the protection of minors' personal information. Our websites and services are mainly for minors. Parents or guardians please read this privacy policy carefully and accompany your minor children to use our services or provide us with information with your consent.

2. In the case of collecting personal information of minors when using our products or services with the consent of their parents or guardians, we will only use, share, transfer or disclose this information when permitted by laws and regulations, with the explicit consent of parents or guardians, or when necessary to protect minors.

3. If we find ourselves collecting personal information of minors without prior verifiable parental or legal guardian consent, we will try to delete the relevant data as soon as possible.

VII. Your Rights

We attach great importance to your management of personal information, and do our best to protect your rights to query, access, modify, delete, withdraw consent, cancel your account, file complaints, and set privacy functions, so that you can protect your privacy and security.

1. Access, delete, and correct your personal information

You can query, access and change your profile picture, user name, gender, birthday and other basic information in our account center.

2. Change the scope of your authorization or revoke your authorization

2.1. Change or withdraw permissions for sensitive information: You can delete information in our settings, change privacy settings, and turn off the above permissions in the device's own operating system to change the scope of consent or withdraw your authorization. If you wish to withdraw your consent for us to collect, use and disclose your other personal information or want us to correct, update or delete your personal information, you can contact us using the contact information in this policy. We will process your request and stop collecting and using your personal information within a reasonable time after receiving your email or registered letter.

2.2. However, please understand and agree that when you withdraw certain authorizations, the related product functions will become unavailable, and we will not be able to continue to provide you with the specific functions and/or services corresponding to the withdrawal of consent or authorization, and your decision to withdraw authorization will not affect the personal information processing previously carried out based on your authorization.

2.3. Cancel your account: You can apply to cancel your account. Before you cancel your account, we will verify your personal identity, security status, device information, etc. We will accept your request within 15 natural days from the date of receipt of the user account cancellation request and complete the processing within 15 working days. Please be aware and understand that the act of canceling an account is irreversible. When you cancel your account, we will delete the relevant information about you or anonymize it, except as otherwise provided by laws and regulations.

3. Complaints and Reports

You can file a complaint or report in accordance with our publicized system. If you believe that your personal information rights may be infringed, or if you find clues of infringement of personal information rights (for example, if you believe that our collection of your personal information violates the law or the agreement between the two parties), you can contact us by clicking User Feedback and entering the User Feedback interface. We will promptly respond to your complaint and report after verification.

8. Notice and Revision

In order to provide you with better services, our business will change from time to time, and this Privacy Policy will also be adjusted accordingly. Without your explicit consent, we will not reduce the rights you should enjoy under this Privacy Policy. We will remind you of the update of relevant content by issuing updated versions on our website and mobile terminal or in other ways. Please visit us to keep abreast of the latest privacy policy. In the above case, if you continue to use our services, you agree to accept and be bound by the revised policy.

IX. Contact Us

If you have any complaints or reports regarding our handling of personal information, you can do so through the Ponyabc website (https://ponyabc.com)

Please contact us via email (3756720593@qq.com) or phone (15920536427)/customer service system and provide a full description, or contact us via the following address. We will respond to your request within 15 working days after verifying your identity and try our best to resolve it.

Company Name: Guangzhou Normal University Cultural Development Co., Ltd.

Company address: Building GJ-24, Lingnan Impression Park, No. 1, University Town Outer Ring West Road, Xiaoguwei Street, Panyu District, Guangzhou